Choose the account type that matches whether you need fulfillment services or provide warehouse and fulfillment services.
Who can do this
Before you start
- Decide whether your business needs a warehouse partner or operates warehouse space for other businesses.
- Use an email address you can verify and continue using for security notices.
Steps
- Open Sign Up and review the two account choices before entering registration details.
- Choose Client if you own or manage products and need a shipper to receive inventory, store it, fulfill orders, or process returns.
- Choose Shipper if you operate fulfillment space and will offer receiving, storage, order fulfillment, returns, or related warehouse services to clients.
- Accept the linked Terms of Service, Privacy Policy, and Terms of Use, then continue with email or an available social sign-in option.
- Complete the registration for the chosen role. A shipper registration includes warehouse, service, schedule, plan, and verification steps before approval.
Fields and decisions
- Client is the product-owner role; some code and older messages may call it merchant.
- Shipper is the fulfillment-provider role; it is not the parcel carrier such as UPS, FedEx, or USPS.
- Choose the role based on the work the account performs, not the carrier used to transport packages.
Finished when
- The registration page and subsequent portal match the role your business performs.
- You understand that changing the business function later may require a separate account or support assistance.
What this changes
- The selected role controls registration requirements, portal routes, permissions, notifications, and the operational records the account can create.
Common problems
You selected the wrong role but have not submitted registration.
Return to Sign Up and restart with the correct account type before creating operational data.
Your email is already associated with an account or you completed the wrong registration.
Try signing in to confirm the existing role. If it is wrong, contact support rather than creating duplicate accounts.
Safety checks
- Do not choose Shipper merely because you ship products through a parcel carrier; choose it only if you provide fulfillment services.
- Do not create several accounts to work around an existing-email or approval message.
- Contact support when the email is attached to the wrong role, the business performs both roles and needs account design guidance, or registration routes to the wrong portal. Include the email address but never the password or verification code.
Owner: Fulfield Product Support | Content version: 2026.09.01.1 | Last verified: 2026-09-01